FAQ


All our products are 3D printed using premium quality Fillamentum PLA filament.

All metallic parts are either steel or gold plated bronze. They are nickel-free and hypoallergenic.

 

What is PLA? PLA is a biodegradable thermoplastic derived from renewable resources, typically from fermented plant starch such as corn, cassava or sugarcane. 

 

Any care tips? All jewellery purchased from Topodom is 3D printed and assembled by hand at our workshop. Our products are essentially handmade and therefore, delicate and unique. We advise you to store them in their packaging and keep them away from acetone, as it might affect their colour or shape.

 

What payment methods do you accept? You can pay either through PayPal or using your credit/debit card (Visa, Mastercard, American Express & Discover). If you would like to pay using your credit card directly, choose the Everypay option at checkout and you´re good to go!

EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA, MasterCard & American Express.

 

Do you accept returns? If you are not happy with your purchase upon receiving it, please feel free to get in touch with us through the contact form on the website, or at shop@topodom.com. In case of a faulty product or product misrepresentation we will gladly replace it or refund the amount.

 

What if I'm a shop owner and would like to include Topodom products to my stock?

Drop us a line at shop@topodom.com and we'll get back to you.